Walk-ins are welcome

Electronic Fingerprinting Frequently Asked Questions

Applicants for Florida State Agencies Level 2 Background Check Clearance can use any Livescan vendor that has been approved by the Florida Department of Law Enforcement to submit their fingerprints to the department. Please ensure that the Originating Agency Identification (ORI) number is provided to the vendor when you submit your fingerprints. If you do not provide an ORI number or if you provide an incorrect ORI number to the vendor, the requesting regulatory agency will not receive your fingerprint results. The applicants are fully responsible for selecting the vendor, and IDENTICO– FDLE approved live scan vendor can assist you with determination that submission of the fingerprints is made to the proper state agency.


1. How do I find a Livescan vendor in order to submit my fingerprints to the department?
If you are reading this post, you already found one. IDENTICO is FDLE approved livescan vendor, but for the list of livescan vendors near you please visit




2.What information must I provide to the Livescan vendor I choose?
a) If you are an applicant seeking a level 2 clearance with AHCA, DCF, DOEA or applying for license for any profession regulated by the Department of Business and Professional Regulation, which requires a criminal background search as a condition of licensure, you must provide accurate demographic information at the time your fingerprints are taken, including your Social Security number. AHCA, DCF, DBPR and most other state agencies will not be able to process the submission that does not include your Social Security number (except for DBPR Liquor & Tobacco license applicants that are not citizens of the United States).
b) Please make sure that you clearly identify the profession or Agency whose clearance or license you are seeking and submit your fingerprints payment to the live scan vendor. Any inaccurate information that you provide could cause a delay in processing your request.
c) You must provide the correct ORI number


3. Where do I get the ORI number to submit to the vendor?
Requesting state agency shall provide you with ORI# number, but in most cases we in IDENTICO have the correct ORI# numbers for the required submission.
FDLE will only retain the criminal results from applicants for a period of six months from the date the fingerprints were rolled. Applicants for DBPR should submit their applications soon after submitting their fingerprints in order to afford themselves an opportunity to resolve any application deficiencies prior to the expiration of the criminal history results.


4. How does the electronic fingerprinting process actually work?
In the traditional method of fingerprinting, ink is applied to each of your fingers which are then “rolled” across a fingerprint card to obtain your prints. With electronic fingerprinting also known as live scan fingerprinting, there is no ink or card. Your fingerprints are “rolled” across a glass plate and scanned. It is faster and cleaner than the traditional method. Electronic fingerprinting reduces the likelihood of illegible fingerprints and will reduce the overall application processing time.


5. How long will it take to have my fingerprints scanned?
It should only take approximately 5-10 minutes.


6. How much does electronic fingerprinting cost?
The total fee charged by each vendor varies. Please contact IDENTICO to obtain this information or visit


for the price list. The fingerprint results are usually received by the requesting state agency in two to four days after your fingerprints are scanned.


7. What do I need to bring with me to the Florida electronic fingerprinting site?
All applicants will be required to bring two (2) forms of identification to the electronic fingerprinting site on the day of fingerprinting. One of the two types of identification must bear your picture and signature such as a driver’s license, state identification card or passport.


8. I submitted my fingerprint through an FDLE approved vendor, but I have now received a deficiency letter regarding my fingerprints or my employer did not receive any results of my screening? What should I do?

As of the date of the mailing of the deficiency letter, your electronic fingerprinting results have not been transmitted to requesting agency or were submitted with information not matching you application with employer or information on file at licensing agency. Don’t take a chance and don’t use the questionable vendors. Contact few vendors with your questions and see whether customer service is knowledgeable, speaks your language, and can guarantee the timely and correct submission. IDENTICO should be the vendor of your choice, feel free to ask for our referrals, credentials or experience. Call us today (954) 239-8590 or visit our official page at www.myidentico.com


9. What should I do if I am notified by regulatory state agency that the Florida Department of Law Enforcement or the Federal Bureau of Investigation determined my electronic fingerprints were illegible?
The electronic fingerprint scanning machines are equipped to determine if your fingerprints scanned successfully; however, if it is determined by the Federal Bureau of Investigation that your prints were not legible, regulatory state agency will send you a notification letter asking you to go back to the same vendor that did your initial prints and schedule a re-roll of your prints. You will be required to bring the notification letter with you as information such as the TCN (Transaction Control Number) and TCR (Transaction Control Reference) must be identified and used at the time of the reroll. There  re-roll of your fingerprints is free at IDENTICO when you provide the TCR# number.


10. How long are my fingerprints valid for?
Each Florida agency retain the results of prints for a various time frame. The clearance with AHCA, DCF or APD is valid for 5 years, and re-screening is required every 5 years. DBPR will retain the results of the prints for 24 months (12 months for Real Estate/Real Estate Appraisers) from the date your digital fingerprints were electronically received by the Florida Department of Law Enforcement. FDLE retains the prints for 180 days only. If your prints have expired at the time your application is submitted to the licensing agency, you will be required to submit new prints again.


11. Can I use my recent prints to apply for another professional license?
Your prints cannot be shared between professions or with other agencies. You are required to have separate prints for each license you are applying for.


Sign up for our Newsletter

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit